Knowledge Base

Best Practices, Troubleshooting, Tips & Tricks, "How to" Guides, Product Q&A

39 articles in this collection
Written by Andrew Wilson, Andreea Petre, and Baptiste Nicolas

Best Practices

Getting Started With Vidjet

Success Guide for Beginners

Written by Andrew Wilson
Updated over a week ago

Adding Videos to Multiple URLs and Setting Up Exclusions

How to properly segment your videos

Written by Andrew Wilson
Updated over a week ago

Collecting Emails with Vidjet

Best practices for using the Email Collector

Written by Andrew Wilson
Updated over a week ago

Video Examples

Best videos from our customers

Written by Baptiste Nicolas
Updated over a week ago

Educational Video Content

3 Video Examples to Publish on your Non-Ecommerce Website

Here's a video to help

Written by Andreea Petre
Updated over a week ago

3 Video Examples to Publish on your Online Home&Garden Store

Here's a video to help

Written by Andreea Petre
Updated over a week ago

3 Video Examples to Publish on your Online Beauty Store

Here's a video to help

Written by Andreea Petre
Updated over a week ago

3 Video Examples to Publish on your Online Accessories Shop

Here's a video to help

Written by Andreea Petre
Updated over a week ago

3 Video Examples to Publish on your Online Fashion Shop

Here's a video to help

Written by Andreea Petre
Updated over a week ago

Troubleshooting

Why is My Video Not Playing?

How to fix the most common reasons why your video is not playing

Written by Andrew Wilson
Updated over a week ago

Video Upload Issues

Don't see your video after clicking 'upload?' Try these simple steps.

Written by Andrew Wilson
Updated over a week ago

Why is My Video Showing on All Pages?

How to troubleshoot if your video is unexpectedly showing on every page of your website

Written by Andrew Wilson
Updated over a week ago

How do I Reset My Password?

Resetting Your Vidjet Password

Written by Andrew Wilson
Updated over a week ago

Tips & Tricks, "How to" Guides

How Do I Add a Coupon Code or Custom Call to Action Button to My Video?

Add elements to your video to increase engagement

Written by Andrew Wilson
Updated over a week ago

How Do I Make a Good Video?

Tips for creating successful video campaigns

Written by Andrew Wilson
Updated over a week ago

How Do I Change the Title of My Video?

Grab your visitors' attention with a great title overlaid on your video

Written by Andrew Wilson
Updated over a week ago

Uploading a GIF

How to upload a GIF into Vidjet

Written by Andrew Wilson
Updated over a week ago

Multiple Languages

Best practices for targeting your video campaigns based on language

Written by Andrew Wilson
Updated over a week ago

General Product Q&A

FAQs

Common Questions and Answers from Vidjet-ers Around the World

Written by Andrew Wilson
Updated over a week ago

Can I Have a Video Pop Up When Someone Clicks a Button on My Website?

Setting up the "On-click trigger" to have a video show when a visitor clicks a button on your website

Written by Andrew Wilson
Updated over a week ago

Why Don't My Videos Play Automatically With Sound?

Justification for videos not playing with sound by default

Written by Andrew Wilson
Updated this week

Why Can't I Edit or Record Videos in Vidjet?

Written by Andrew Wilson
Updated over a week ago

What Features are Coming Next?

Upcoming releases and how to stay on top of new developments

Written by Andrew Wilson
Updated over a week ago

Prioritizing Your Video Campaigns

Make sure your visitors see the most important videos on your site

Written by Andrew Wilson
Updated over a week ago

How big is the JS Script? Will Vidjet videos slow down my website ?

More details about the Vidjet script and how it affects your site

Written by Andrew Wilson
Updated over a week ago

Video formats

The 'bubble' video format

Written by Andreea Petre
Updated over a week ago

The 'pop-up' video format

Written by Andreea Petre
Updated over a week ago

The 'sticky play button' video format

Written by Andreea Petre
Updated over a week ago

The 'embedded' video format

Written by Andreea Petre
Updated over a week ago

Embedded Videos

Your Vidjet guide to embedded videos

An overlook of how embedding works and how to edit your Vidjet embedded video campaigns

Written by Andreea Petre
Updated over a week ago

How to embed videos on your Wix website

Find out how to embed Vidjet campaigns on your Wix website

Written by Andreea Petre
Updated over a week ago

How to Embed Videos on Your eCommerce platform (Shopify)

A step-by-step guide to embedding your video in Shopify once you have the Vidjet embed code

Written by Andrew Wilson
Updated over a week ago

How to Embed Videos on Your eCommerce platform (Shopify Product Pages)

A step-by-step guide to embedding your video on Shopify product pages once you have the Vidjet embed code

Written by Andrew Wilson
Updated over a week ago

How to embed videos on your WooCommerce website

Find out how to embed Vidjet campaigns on your WooCommerce shop

Written by Andreea Petre
Updated over a week ago

How to embed videos on your WooCommerce product pages

Find out how to embed Vidjet campaigns on your WooCommerce product pages

Written by Andreea Petre
Updated over a week ago

How to embed videos on your native website

This article explains how to embed a Vidjet video campaign on your native website.

Written by Andreea Petre
Updated over a week ago

Pop-up Videos

Displaying a Product Video on All Product Pages

Optimizing your campaigns with advanced segmentation logic

Written by Andrew Wilson
Updated over a week ago

Using Time Delays and Video Placement Customizations Effectively

How to make Vidjet work alongside other storefront elements for the best user experience

Written by Andrew Wilson
Updated over a week ago

Displaying a Video Open or Closed by Default

Optimizing your campaigns with display and design logic

Written by Andrew Wilson
Updated over a week ago