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Knowledge Base
Knowledge Base
Best Practices, Troubleshooting, Tips & Tricks, "How to" Guides, Product Q&A
31 articles in this collection
Written by
Andrew Wilson,
Andreea Petre,
and
Baptiste Nicolas
Best Practices
Adding Videos to Multiple URLs and Setting Up Exclusions
How to properly segment your videos
Written by
Andrew Wilson
Updated this week
Video Examples
Best videos from our customers
Written by
Baptiste Nicolas
Updated over a week ago
Getting Started With Vidjet
Success Guide for Beginners
Written by
Andrew Wilson
Updated over a week ago
Troubleshooting
How do I Reset My Password?
Resetting Your Vidjet Password
Written by
Andrew Wilson
Updated over a week ago
Why is My Video Not Playing?
How to fix the most common reasons why your video is not playing
Written by
Andrew Wilson
Updated over a week ago
Video Upload Issues
Don't see your video after clicking 'upload?' Try these simple steps.
Written by
Andrew Wilson
Updated over a week ago
Why is My Video Showing on All Pages?
How to troubleshoot if your video is unexpectedly showing on every page of your website
Written by
Andrew Wilson
Updated this week
Tips & Tricks, "How to" Guides
How Do I Add a Coupon Code or Custom Call to Action Button to My Video?
Add elements to your video to increase engagement
Written by
Andrew Wilson
Updated over a week ago
How Do I Make a Good Video?
Tips for creating successful video campaigns
Written by
Andrew Wilson
Updated over a week ago
How Do I Change the Title of My Video?
Grab your visitors' attention with a great title overlaid on your video
Written by
Andrew Wilson
Updated over a week ago
Uploading a GIF
How to upload a GIF into Vidjet
Written by
Andrew Wilson
Updated over a week ago
Multiple Languages
Best practices for targeting your video campaigns based on language
Written by
Andrew Wilson
Updated this week
General Product Q&A
Can I Have a Video Pop Up When Someone Clicks a Button on My Website?
Setting up the "On-click trigger" to have a video show when a visitor clicks a button on your website
Written by
Andrew Wilson
Updated over a week ago
Why Don't My Videos Play Automatically With Sound?
Written by
Andrew Wilson
Updated over a week ago
What Features are Coming Next?
Upcoming releases and how to stay on top of new developments
Written by
Andrew Wilson
Updated this week
Why Can't I Edit or Record Videos in Vidjet?
Written by
Andrew Wilson
Updated over a week ago
Prioritizing Your Video Campaigns
Make sure your visitors see the most important videos on your site
Written by
Andrew Wilson
Updated over a week ago
How big is the JS Script? Will Vidjet videos slow down my website ?
More details about the Vidjet script and how it affects your site
Written by
Andrew Wilson
Updated over a week ago
Video formats
The 'bubble' video format
Written by
Andreea Petre
Updated over a week ago
The 'pop-up' video format
Written by
Andreea Petre
Updated over a week ago
The 'sticky play button' video format
Written by
Andreea Petre
Updated over a week ago
The 'embedded' video format
Written by
Andreea Petre
Updated over a week ago
Embedded Videos
Your Vidjet guide to embedded videos
An overlook of how embedding works and how to edit your Vidjet embedded video campaigns
Written by
Andreea Petre
Updated over a week ago
How to Embed Videos on Your eCommerce platform (Shopify)
A step-by-step guide to embedding your video in Shopify once you have the Vidjet embed code
Written by
Andrew Wilson
Updated over a week ago
How to Embed Videos on Your eCommerce platform (Shopify Product Pages)
A step-by-step guide to embedding your video on Shopify product pages once you have the Vidjet embed code
Written by
Andrew Wilson
Updated over a week ago
How to embed videos on your WooCommerce product pages
Find out how to embed Vidjet campaigns on your WooCommerce product pages
Written by
Andreea Petre
Updated over a week ago
How to embed videos on your native website
This article explains how to embed a Vidjet video campaign on your native website.
Written by
Andreea Petre
Updated over a week ago
How to embed videos on your WooCommerce website
Find out how to embed Vidjet campaigns on your WooCommerce shop
Written by
Andreea Petre
Updated over a week ago
Pop-up Videos
Displaying a Product Video on All Product Pages
Optimizing your campaigns with advanced segmentation logic
Written by
Andrew Wilson
Updated over a week ago
Using Time Delays and Video Placement Customizations Effectively
How to make Vidjet work alongside other storefront elements for the best user experience
Written by
Andrew Wilson
Updated over a week ago
Displaying a Video Open or Closed by Default
Optimizing your campaigns with display and design logic
Written by
Andrew Wilson
Updated over a week ago